How to order


Personal customer service is important to us. If you would like to place an order, just send an email to: office@bluemountains.at  
Please let me know the mineral specimen, its order reference number, the locality and the price of your purchase.
If it`s available we will reserve it for you. Also please let us know your home-country so we can calculate the cost for shipping.

 

Shipment


Below a table with the expenses for insured shipping of parcels up to 1 kg. If the parcel has more than 1 kg it costs 1-3 Euro more per kg.


Regsdf

Regular Postal Service

 

 

 

 

 

 

 

Payment Options


We accept the following ways of payment:
•Bank transfer
•Paypal
•Cash
After replacing your order you receive an email with the payment-data and final costs including shipping.

 

Customs/Duty Fees


The customer is responsible for paying all associated customs or duty fees when minerals are shipped to foreign countries.


Return a specimen


In case you are not satisfied with a specimen your bought from us, please let us know within 14 days after receiving your order´office@bluemountains.at

 

Please handle the specimen very carefully, pack it very well and return it after you informed us. After we recieved your specimen in the same condition as it was send to you, we will refund the full price (except the shipping-costs).
 

Send the return to: 

 

Maria Thaler
Taurachweg 8
5580 Tamsweg
Austria

 

If you continually want to receive information about us and latest reports or private offers of mineral specimens, please send your e-mail address to office@bluemountains.at . After ordering a specimen you will automatically receive our latest news. We will not pass on your e-mail address to anybody.  If you would like to remove yourself from our mailing list, please send an email to info@bluemountains.at  Thank you!
 

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